Problem Report for macOS Software

If you are using one of our software products for macOS and are under the impression to have detected an erroneous behavior of the software, please report the possible defect to us. We always try to resolve detected issues as fast as possible.

Please verify first whether the behavior of the application is actually incorrect. In all our commercially distributed products, detailed information is available in the reference manual which can always be opened via the menu item Help > Application Name Help.

Title
First Name [*]
Surname (Family name) [*]
Company (only if applicable)
Email Address [*]
I would like to report a problem or suggestion for the following product: NFS Manager
PrefEdit
PrefEdit App
TinkerTool
TinkerTool System 5
TinkerTool System 4
TinkerTool System Release 2
Sync Checker
Backup Server Control
Battery Monitor
System Monitor
Hardware Monitor
Hardware Monitor Remote
SystemLoad
Version [*]
(please include the Build number, using the menu item "About…")
Type of report or problem [*]
Is the problem reproducible? [*]
Title for this issue [*]
Please enter a succinct title we can use to refer to this issue.
Short summary of the problem: [*]
Step-by-step instructions that can be used to reproduce the problem: [*]
I could submit a macOS crash report for this problem
If yes, please be prepared to submit the crash report via email.
I expected the following application behavior after performing the steps outlined above: [*]
…but actually the following is happening: [*]
I found the following workaround:
I already tried the following to search for the cause of the problem:
Hardware Model:

Please fill out this field only if you are submitting a report for Hardware Monitor. Enter the value Apple model identifier that is shown in the 4th data line of the window Show System Info.

Example: Example: model code

Result in this case: iMac15,1

(please enter the resulting model code here)
  [*] entering data is required for fields with this marker.
Privacy: I agree

By checking the field "I agree", you confirm that you have read, understood, and accepted the following privacy notice:

All data you entered into this form will be processed to handle your request and for further inquiries. The data will be stored until further notice unless different statutory retention periods apply. You can always request access to and rectification or erasure of your data free of charge. In addition, you have the right to lodge a complaint with an affected supervisory authority of the European Union (in Germany, for example, the State Data Protection Commissioner of your state) about the processing of your data.

The responsible contact person and the complete data protection policy can be found on a separate web page.

 

Privacy and data protection policy