All operations available on the pane User affect a single user account only, namely the user noted at the top headline of the TinkerTool System control window. Detail information about the selected user account can also be found on the tab item Info of this pane.
Macintosh software is usually designed after very high usability standards. Technical problems are solved by the applications on their own, in most cases silently, without needing to interact with the user. There is one type of technical problem however, which can often not be handled by affected applications, namely cases where the applications’ preference settings have been damaged. TinkerTool System offers features to automatically find and eliminate bad preference files.
Applications send messages to the operating system to store and retrieve user settings, e.g. color preferences, the last position of windows on screen, the last saved document, etc. macOS uses a core technology of the system called property lists to organize all preference settings in a kind of database. The database is distributed onto a large number of files which have the name extension plist. Each of these property lists contains settings which apply to a certain area of the system only, i.e. it forms a subset of the total preferences collection. Such a subset is called a preference domain. A preference domain usually corresponds closely with an application you have used, e.g. the preferences of the application Mail are stored by the preference domain called com.apple.mail. However, there is not always a one-to-one relationship. Apple’s Mail program also makes use of the additional preference domain com.apple.mail-shared, for example.
According to Apple’s software design guidelines, the identifiers of the preference domains must be structured based on a hierarchical list of descriptive names, written from left to right in top-down order, separated by dots. The first part of the hierarchy must be the Internet domain name (DNS name) of the application’s vendor, so two different software companies can never create the same identification for a domain, even if their products should happen to have identical names.
Example: The unique identifier for Apple’s web browser Safari is com.apple.Safari, because it is published by the company with the Internet domain name apple.com and Safari is the descriptive name to identify this program in Apple’s software portfolio. Note how com.apple.Safari is written in top-down order, with the most important part at the beginning, while Internet domain names like www.apple.com are written in reverse order, with the most significant part at the end.
Software companies are free to use more than one descriptive name components to identify a particular application or aspect of an application. Examples for this are com.apple.airport.airportutility and com.apple.airport.clientmonitor to identify two different applications which are both part of the subject area “Airport.” The naming scheme guarantees that each application will have a unique preference domain.
If the property list file for a preferences domain has been damaged for some reason, macOS will feed the application belonging to the file with invalid preference settings, a situation which is not handled correctly by many programs, because they don’t expect that such a thing could happen. The application could crash or behave erratically.
To avoid this, you can verify the integrity of all preference files effective for the current user. This includes all settings of all applications ever launched by this user. To do this, perform the following steps:
Legacy applications which have not been correctly ported to the macOS platform use preference files they have created on their own. These files cannot be tested because they don’t follow any standards.
While the verification process is running, you can stop it any time pressing the STOP button. After all tests have been completed, TinkerTool System will display a report table, listing all problems found. The problems are categorized by severity which is visualized by different colors:
The report table will contain a line for each of the problems found. Preference settings that are free of errors will not be listed. Each entry consists of a short problem description and the name of the preference domain.
To display detail information about a problem found, select an entry in the table. The full path to the affected property list file and a detailed error description will be displayed below the table. You can make the Finder navigate to the file by pressing the symbol with the magnifying glass. In cases where it could make sense, you can either deactivate or delete the problematic preference file by pressing one of the buttons.
You should not delete or deactivate preference settings of applications currently running because this won’t have any effect. Quit affected applications and rerun the test before you decide to remove a corrupt preference file.
In professional networks, the users’ private home folders won’t be stored on the local hard disks of the computers, but on a central file server. In this case, it will no longer matter which particular computer a certain user is working with. The user’s personal documents and all her preferences seem to automatically move with her when she is using a different computer. The account always uses the same data although no form of synchronization is necessary. macOS automatically keeps track which of the preference settings of a user should be valid for all computers in the network, and which of them are computer-specific. For example, the trackpad and mouse settings should be stored individually for each computer, because each model might use a different type of mouse, or trackpad, respectively. Similar rules apply to Bluetooth, Airport, printer, screen saver, and many other settings, which are individual per user, but also per computer, because they will depend on the particular hardware equipment.
A similar situation can occur for computers of private persons, too: If you have migrated your personal home folder from an old computer to a new one —perhaps even across several generations of computers— you will have the same scenario. After a computer has reached a certain age, it will usually be removed from the network or your personal access, so storing computer-specific user preferences for that system will no longer make sense.
To use this feature, you will have to identify the computer which is no longer in operation. This might need to be done manually, because no program can get information about a computer which is no longer accessible. To identify a computer, old versions of Mac OS X used the MAC address of the system’s built-in primary network interface, modern versions of macOS use the hardware UUID code (Universal Unique Identifier).
For old systems, the primary MAC address was printed on the serial number label of the computer, usually accompanied by a bar-code holding the same information. The address can also be retrieved by software, launching the program System Information from the folder Utilities. The address can be found after choosing the information category Network, then selecting the primary network interface (en0), and looking at the information line Ethernet > MAC address.
On modern versions of macOS using UUID codes, TinkerTool System shows the identification at Info > System Information > Computer > Unique hardware identifier. In case TinkerTool System is not available on the computer in question, you can also use the System Information application, selecting the category Hardware, looking for the line Hardware UUID.
After you have identified the decommissioned computer, perform the following steps:
While the search is running, you can stop it any time pressing the STOP button. After the scan of preferences has finished, TinkerTool System will display a report table, listing the computer-specific preference sets known by the current user account. Next to the computer identification code, you will find the date of last use, and the number of preference files available for the respective computer. By checking the buttons in the column Remove? you can mark preference files for deletion. Pressing the buttons Select all or Deselect all causes all check marks to be set or removed, respectively. When you press the OK button, all files for all computers that had the Remove? check mark set will be deleted. If you press the Cancel button, no file will be touched.
The radio buttons in the lower left corner of the report panel control how the removal should take place. You can either Delete files immediately, put the files into the Trash, or move the files into an archive folder which you have to specify additionally.
Login items are entries for applications, documents, or network volumes which should be opened automatically by the Finder when you log into macOS. TinkerTool System can automatically check your personal list of login items to verify if some entries are out-of-date. Items referring to objects which no longer exist on your computer can be removed automatically.
To have the login items checked, perform the following steps:
After a few seconds, a report table will be displayed which lists the status of all items. By pressing OK, all out-of-date entries will be removed automatically, by pressing Cancel, no change will take place.
macOS keeps an internal database which lists all applications accessible by your computer. The data is used to display the correct icons for documents, and to keep track which application should be launched when you double-click a document. Under normal circumstances, macOS will constantly update the database in the background. In rare cases, the database might contain invalid information. Typical symptoms are:
In this case you can force macOS to rebuild the database for the current user. Perform the following steps:
This will also reset the security feature which prevents that documents are opened with unknown (potentially dangerous) applications. If you open a document associated with an application which has never been used before, macOS will ask for re-approval to launch the application.
If applications have been put to a folder outside an Applications folder (which is generally not recommended), macOS may forget that they exist, so they may disappear from the Services and the Open with menus. You’ll have to use the Finder to open the folder containing the applications to make the system aware of these programs again.
After rebuilding the database, TinkerTool System asks whether it should restart the Finder. This way you can immediately verify if repair of the database had a positive effect on the Finder.
macOS contains a system-wide spell checker service supporting the core languages which are part of macOS. The spell checker can be controlled via the menu item Edit > Spelling and Grammar in all applications which use its services. When the spell checker is processing text of a document, the user can add unknown but correct words to her or his personal spell checking dictionary. There can be one dictionary per language and all added words are shared by all applications which use the macOS spell checker.
Some applications come with their own spell checkers. They don’t participate in the mechanism described here.
TinkerTool System can give you access to your personal dictionary of words you have added to the system’s spell checker. You can change, add, or remove words if necessary. Perform the following steps:
In addition to the dictionaries for the languages you are using normally, macOS provides another dictionary which is listed by TinkerTool System by the name Automatic Language Selection. This is a multi-lingual dictionary accessed whenever the spell checker is not set to use a fixed language.
Current versions of macOS may have technical problems to inform all open applications that changes have been made to your personal spell checker dictionaries. To ensure that all applications learn the changes you have made to your spell checker word list, log out and log in. You should avoid changing the word list from multiple running applications simultaneously. Some or all of your changes might be ignored.
Some versions of macOS have internal defects which can cause strange effects for the display of icons in the application System Preferences. If you open System Preferences and you are seeing one of the following problems in the overview of preferences panes, you should use the repair feature of TinkerTool System:
If you are affected by one or more of these problems, perform the following steps:
TinkerTool System will guide you through the repair process.
Some versions of macOS have internal defects which can cause the Help Viewer application built into macOS to fail. Help Viewer acts like an invisible application and will be used each time you open an application’s online manual via its menu Help. A floating help window will appear, pretending it would be part of the running application. As a matter of fact, the window is displayed by the Help Viewer application, although the viewer does not appear with a Dock icon or a separate menu bar.
If you have trouble with the online help window, no matter if you are using Apple or third-party applications, this will usually be caused by defects of the Help Viewer application. Typical symptoms are:
TinkerTool System can temporarily repair Help Viewer, so that it will work for some time. Perform the following steps:
If your personal preferences for languages are set to use a language different from English, the Finder will show translated names for most system folders and the preconfigured folders in your home folder. For example, the folder Desktop will be displayed as Bureau if French is your preferred primary language.
When you have removed, then recreated some of the preconfigured folders, or if you have upgraded a user account which was created under control of Mac OS X Puma (10.1), this automatic translation feature might not work correctly. To repair this, perform the following steps:
This will only affect folders in your own home folder, not system folders or folders of other user accounts.
Some users can be affected by a problem where their language setting for the user interface unexpectedly changes. In this case, most or even all applications do not run in your preferred primary language, but in a different one. TinkerTool System can repair your personal language settings by a single mouse click. It will reset the language priority list to the defaults that have originally been set for your computer (typically when the computer was installed for the first time).
To reset your personal language preferences, do the following:
If you like to make changes to your language list, or if you like to add or remove languages, you can do so in the System Preferences application at Language & Region > Preferred languages. To ensure that all applications will restart with your new language settings, log out and log back in.
The priority list of languages taking effect for you is the one visible in System Preferences. The list shown in the Language tab item of TinkerTool System is the one currently set as default for all users on this computer.
The tab item Info can be used to display advanced information about the current user account, not visible in the System Preferences application. Note that the panel is designed for information purposes only. You cannot use it to change any of the data. The following items are listed in addition to the full user name already displayed at the top of the window:
If the user is member of a user group which no longer exists, the column entries for name and full name repeat the numeric ID in the form <GID: ID>.