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General Notes

Registering and Unlocking the Software

Hardware Monitor is electronically distributed software which is offered following a “First try, then buy” principle. You can download the application free of charge and test whether it fits your needs. During the test phase, only the following limitations apply:

Unrestricted Usage

If you like to use the software permanently, you’ll have to place an order for the required number of usage licenses. For each license you will receive a so-called registration file containing a registration code which will allow you to switch the application from demo mode to normal operation.

Distributing or leasing the application or its license to third parties is prohibited without prior written permission. In particular, you have no permission to transfer the registration to somebody else. The exact contractual obligations for licensing the software are shown and can be printed after you have opened the downloaded software package.

Ordering Registration Codes

Placing an order for registration codes of Hardware Monitor is possible via our distribution partner. The order can be placed via Internet, postal mail, telefax or phone. After our sales partner has acknowledged your payment, you will receive the requested number of registration codes as a single file. For an online order, you can download this file immediately after your order was processed, from the same web page where you placed the order, so no actual “delivery” will be necessary. You will receive an additional copy of the registration file together with your invoice by email. Payments are accepted in more than 40 different international currencies, with all common payment options supported.

To learn more about placing orders, please use the following Internet page of Hardware Monitor:

External Internet page with detailed order information

For first written information, you can alternatively select the menu item Help > Purchase Registration Key… in the application.

Registration via file or via text input

The registration info needed to fully unlock the application can have been delivered to you in two different forms, either as a file with a ticket icon, or as readable text with two entries named Registration Name and Registration Key. Delivery by file is the preferred method used for all recent orders, because the unlock procedure only requires a simple double-click.

The necessary unlock procedure differs, depending on what type of registration you have received. The software can automatically guide you to the correct way of data input if necessary. Just press the button Activate a purchased registration… in the registration window to start this assistance.

The two following sections describe both unlock procedures in detail. Only one procedure will apply to you.

Unlocking the Software with a registration file (orders as of June 2016)

This section describes how to use a registration file you have received from the software reseller. If you have received a pair of Registration Name and Registration Key directly from Marcel Bresink Software-Systeme via email (which is the case if the order was placed before June 2016), please skip this section and look for more information at “Unlocking the Software with a registration mail” below.

Unlocking the software by registration file requires that your computer is connected to the Internet. (If you don’t have an Internet connection, an alternative solution might be possible, but only in specific cases. Contact us for more information.) You should have received your registration file from the software reseller by download, after your order had been processed successfully. Note that this file represents a value, so it should be archived at a safe place, e.g. by copying it onto a USB memory stick reserved for that purpose.

If you had ordered multiple licenses for the same application, each registration will be represented by a separate registration file. The reseller has packed them into a single “zip” file for the download. You can unpack this zip file by double-clicking it in the Finder.

A registration file is presented with the icon of an “MBS key card” and has a name ending with the marker “mbsreg”. We assume that you had tested the application before placing the order for a permanent license, so both the program and the registration file should now be onto your computer. To unlock the application, perform the following steps:

  1. Double-click the registration file in the Finder.
  2. The application will be started if it is not running yet, it will be unlocked via Internet, and you’ll eventually see a window which confirms your successful registration. That’s all.

If your operating system is affected by technical problems, so it cannot locate the downloaded application for some reason, you can also load the registration file manually in the program:

  1. Launch the application. The window Demonstration Mode will appear. Press the button Unlock…. (If the application was running already and the demo window had been closed, you can also select the menu item Hardware Monitor > Unlock Hardware Monitor….) The window MBS Product Registration will appear.
  2. Press the button Load from file… at the bottom of the window.
  3. In the navigation sheet, locate the registration file and press the Open button to load it.
  4. The application will be unlocked via Internet, and you’ll eventually see a window which confirms your successful registration.

If your Internet connection is not working correctly, or in the rare case that all licensing servers have technical problems, you will receive a related error message. In that case, please follow the instructions given in that message.

The registration becomes valid for all user accounts of that computer.

Unlocking the Software with a registration mail (orders before June 2016)

This section describes how to use a registration message containing a pair of Registration Name and Registration Key you have received via email directly from Marcel Bresink Software-Systeme (which is the case if your order was placed before June 2016). If you have received a registration file from the software reseller instead, please see the preceding section “Unlocking the Software with a registration file”.

Please note that the registration code you have received by email represents a value and should be archived at a safe place for future reference, e.g. by printing it on paper. The code consists of two parts, the Registration Name and the Registration Key.

One-Click Registration (only for registrations via email between July 2012 and June 2016)

To unlock the software, you will have to transfer the pair of Registration Name and Registration Key from your email message to the application. You can always do this manually, but in specific cases, a single mouse-click might be sufficient. This easy and quick unlock procedure is called One-Click Registration. You can use this simple method under the following conditions:

If any of these four conditions are not met, you must enter the registration pair manually. In that case, skip to the next paragraph below.

  1. Click on the marker One-Click Registration next to the registration key in the email.
  2. The application will be started if it is not running yet, it will be unlocked, and you’ll see a window with your Certificate of Registration. You can close this window. That’s all.

Unlocking the software for all users of the computer simultaneously is not possible by one-click-registration, because macOS must ask for an administrator password in this case. A one-click registration always becomes active only for the user who clicks on the arrow marker.

Old registration messages sent before July 2012 do not support one-click registrations. Copies of registration messages which have been readdressed or redelivered to you due to reception problems may also not support one-click registration.

Entering a Mailed Registration Manually

Perform the following steps to unlock the application for unrestricted usage. These steps will always work, no matter how you received or stored the registration data, and they will allow you to unlock the application for all user accounts of a single computer if you like to do so:

  1. Launch the application. The window Demonstration Mode will appear. Press the button Unlock…. (If the application was running already and the demo window had been closed, you can also select the menu item Hardware Monitor > Unlock Hardware Monitor 4….) The window MBS Product Registration will appear.
  2. Press the button Activate a purchased registration… and confirm that you have received your data As email text.
  3. Transfer the registration name exactly as you have received it into the field Registration Name. You can type the data manually. However, if you currently have the registration on file on the same computer, it will be easier to transfer the data by the features Edit > Copy (⌘ + C) and Edit > Paste (⌘ + V). Please pay attention not to transfer any additional blanks or empty lines. Also note that the contents of this field is case-sensitive.
  4. With the same method, transfer the registration key into the field Registration Key.
  5. Use the buttons at Activate for to select whether you like the registration to become active for the current user account only or for all users of this computer.
  6. Press the button Save.

If both parts of the code have been entered correctly, the window MBS Product Registration will show your Certificate of Registration, with details about your license. You can close the window. If some part of the code has been entered incorrectly, an error message will be displayed. In this case, please check both parts of the code for exact match with the e-mail message which had been sent to you.

macOS will ask for an administrator password if you selected the option to activate the key for all users.

Deactivate the Registration

You can deactivate the registration any time. Please perform the following steps:

  1. Select the menu item Hardware Monitor > Manage registration….
  2. Press the button Remove registration in the product registration panel.

Handling Updates and Migrations

You usually don’t need to care about your registration if you replace your copy of the application by a free update. Just drag the icon of the new version into the same folder where you have stored the previous version. The Finder will ask you if the old copy should be replaced. After the new version has been copied, you can simply launch it, and your registration will still be intact.

When migrating to a new computer, the situation could be different: If the application was unlocked by a personalized registration received by email (with a Registration Name), you can simply use Apple’s Migration Assistant to transfer all files of your system. Your registration will still be preserved and you won’t need to re-enter it.

However, if the application was unlocked by use of a registration file (no visible Registration Name), you will need to activate your registration once again, using the instructions given previously in this chapter.

Working with Volume Licenses

If you need software licenses for an organization with a large number of computers, a single volume license can be used more efficiently than having separate licenses for each system. We may offer site licenses (for use on all computers of an organization located at one contiguous geographical site), and global licenses (for use on all computers of an organization worldwide), depending on product.

Site and global licenses delivered before June 2016 were automatically connected to a kind of subscription service which gave administrators access to special copies of the application that had embedded volume licenses in them. These customized software versions could be copied freely within the organization and were “pre-registered”, so the maintenance effort for administering registrations was kept at a minimum. This subscription plan was discontinued in June 2016.

As of that date, the distribution of custom software versions has been superseded by a new method, which works just as easy:

  1. Customers with Volume Licenses can download the latest standard version of the software from the official web site.
  2. One copy of the application must be registered with the Volume License registration file, using the normal method outlined in this chapter.
  3. For that copy, the administrator enables a special feature of the application to generate an Automatic Registration Request File for Volume Licensing.
  4. When copying the application onto a different computer of the organization, the request file must additionally be copied into a specific folder.
  5. The first time the additional copy is launched, it will automatically register and activate the license.

So instead of just copying the application package only, a single additional file must be copied onto the destination computer. Note that each computer requires a working Internet connection when launching the application for the first time.

Generating Request Files for Automatic Volume Licensing

Ensure that you have already registered the application on one computer. Then perform the following steps:

  1. Launch the application and open the menu Hardware Monitor.
  2. Hold down the option () key and select the menu item Show Advanced Registration Features. A window with a list of options will open.
  3. Choose the option Create auto-registration request for site license or global license and press the Start button.
  4. A navigation sheet will open, asking for a destination folder to save the file. Select a folder of your choice.
  5. The application creates the request file in that folder. The file name ends with the marker mbsalicreq. You must not rename the file. Archive the file at a safe place, so you can distribute it to other computers of your organization later.
Using the Automatic Registration Request File

Each time you need to install the software on a new computer of your organization, you can have the application automatically register itself:

  1. Copy the application bundle to the target computer.
  2. Copy the auto-registration request file into the folder /Users/Shared of the target computer.

That’s all. The application will auto-register as soon as it is launched. When the volume license could be confirmed via Internet, the auto-registration request file is automatically removed, so it cannot fall into wrong hands.