Problem Report for macOS Software

If you are using one of our software products for macOS and are under the impression to have detected an erroneous behavior of the software, please report the possible defect to us. We always try to resolve detected issues as fast as possible.

Please verify first whether the behavior of the application is actually incorrect. In all our commercially distributed products, detailed information is available in the reference manual which can always be opened via the menu item Help > Application Name Help.

Title
First name
Surname
Company (only if applicable)
E-Mail Address (please specify)
I would like to report a problem or suggestion for the following product:

NFS Manager
PrefEdit
PrefEdit App
TinkerTool
TinkerTool System 5
TinkerTool System 4
TinkerTool System Release 2
Sync Checker
Battery Monitor
System Monitor
Hardware Monitor
Hardware Monitor Remote
SystemLoad

Version
(please include the Build number, using the menu item "About…")
Type of report or problem
Is the problem reproducible?
Title for this issue
Please enter a succinct title we can use to refer to this issue.
Short summary of the problem:
Step-by-step instructions that can be used to reproduce the problem:
I could submit a macOS crash report for this problem
If yes, please be prepared to submit the crash report via e-mail.
I expected the following application behavior after performing the steps outlined above:
…but actually the following is happening:
I found the following workaround:
I already tried the following to search for the cause of the problem:
Hardware Model:

Please fill out this field only if you are submitting a report for Hardware Monitor. Enter the value Apple model identifier that is shown in the 4th data line of the window Show System Info.

Example: Example: model code

Result in this case: iMac15,1

(please enter the resulting model code here)

Don't fill out:


 

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